The team here at Watchman Advisors works diligently to create products and services that make your life easier and your best interest is always at heart.
We understand though that sometimes a product or service just doesn’t fit “perfectly”. This is why we offer you the protection and security of a 100% money-back return policy for a full 14 days on selected or specific products and services where a money back guarantee is indicated on the actual sales page of that particular offer.
How Refunds Work for All Online Digital and Membership Products/Services:
When you buy one of our online digital products or online membership programs you have a full 14 days to request a refund, no hassles, no questions asked. The 14 days starts from the day you purchased the product.
Any and all physical materials you might have received, such as physical books, DVDs, CDs and the link, need to be returned to us in order for your refund to be processed.
Of course, digital products you’ve downloaded cannot be “returned” to us, so we trust you to not re-sell or otherwise re-distribute those files. Also if you get a refund but continue to use a product you purchased from us it can be a violation of intellectual property rights laws (in other words, it’s stealing, and that’s not right).
How Refunds Work For All Coaching Services:
Due to the nature of our coaching services rendered we do not offer refunds of any kind for all coaching services except in cases of extreme personal physical emergency such as death or disability rendering you unable to meet your coaching commitments.
Coaching Sessions Expiration Policy
All coaching sessions promised to you but not used or scheduled with your coach will expire 6 months from the date you placed your coaching order with us. You have 5 months to use all of your sessions. After that time all sessions are null and void.
How Refunds work for Website Design
We do not offer refunds of any kind on design projects that have been completed according to the exact specifications of the project you agree to upon the start of the design project. If you fail to communicate or make effort to clearly communicate the feedback needed to complete your design project there will be no refund offered. Refunds may be offered however if we cannot complete your design project to the exact standards agreed upon at the start of the project.
How to Request a Refund
Simply email your refund request to info at watchmanadvisors.com. Please include the words “Refund Request” in the subject line of your email to help us get to it quickly.
IMPORTANT REFUND INFORMATION: It may take up to 7 days for refunded funds to post to your account.
It would be very helpful to us if you’d also tell us why you’re requesting a refund. This is NOT required, and we won’t use this information to try and “sell” you something else. But we do take feedback seriously, and it really does help us make better products/services and improve our sales process. We want every customer to be satisfied!
This refund policy was last updated on July 24, 2013.